Returns & Exchanges

Due to the perishable nature of our snacks, Reese's March Madness only accepts returns for items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to ensure your game-day snacks are replaced in time for the next tip-off.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging or the incorrect Reese's products received as soon as your order arrives.

• 2.
  Contact Support

  Email our March Madness support team with your order number and the photos of your items to initiate a claim.

• 3.
  Verification Review

  Our team will review your request within 24 hours to verify the eligibility for a replacement or refund based on food safety standards.

• 4.
  Resolution Delivery

  Once approved, we will ship a fresh batch of snacks via expedited delivery or issue a full refund to your original payment method.